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Crystal Exteriors

7232 Mainstream Way
Columbia, MD 21044 301-681-8186

Ratings

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Consumer Ratings for Crystal Exteriors — 143 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Crystal Exteriors

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Consumer from Ashburn, VA
Nov 30, 2021
Recommended
Crystal Exteriors installed 2 large ProVia doors at our home. One entry door & 1 basement door. Edgar came out to measure & show us the options from the ProVia catalogue & he gave us a great, fair quote. The install team was clean & meticulous. Our new doors look fantastic. I'm glad we chose to do business with Crystal Exteriors. Very professional every step of the way.
Consumer from Annandale, VA
Nov 13, 2021
Recommended
We got estimates from several different companies for 3 outside doors. Crystal Exteriors was not the lowest cost proposal but Mr Li’s professionalism, understanding of our needs stood out over the other companies. I think the difference is that Mr Li is an owner with a good understanding of the business end to end while the other larger companies sent out salesmen. The entire process was efficient from the first onsite visit when Mr Li took detailed measurements and answered all my questions to the installation day when Ivan and the install crew arrived at my home. The installation process took 2 days. Ivan’s and his team were professional, friendly, efficient and extremely respectful of my home. After the installation, the team cleaned the area inside and outside perfectly.
Consumer from Riverdale, MD
Oct 06, 2021
Not Recommended
The representative came out to provide an estimate on new gutters. But instead of focusing on that clear request, he tried to sell me a new roof when mine is about 7 years old and in excellent condition. He then delivered a pitch on siding, which I was also not in the market for. Apart from those bad facts, his manner was so condescending that even before the estimate arrived, he had all but ruled himself out. He seemed interested only in jobs costing over $10K. When the estimate did arrive it was exorbitant. I went instead with a highly rated company focused on gutters, whose work, prices, communications, and people-skills could not have been better, in stark contrast to Crystal Exteriors, which I would never call again.

...and 140 more consumer comments for Crystal Exteriors

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