Crystal Exteriors

209 Whitestone Rd
Silver Spring, MD 20901 301-681-8186

Ratings

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Consumer Ratings for Crystal Exteriors — 119 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Crystal Exteriors

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Consumer from Fairfax, VA
Sep 16, 2020
Recommended
Edgar Li provides a superior level of customer service. His installation crew shows a meticulous attention to detail. The product (Pro Vita) is excellent. Mr. Li includes a final walk through after the product is installed and before the final payment is made. (Note to Checkbook: This is an update to an previous review that may have been submitted.)
Consumer from Laurel, MD
Sep 08, 2020
Recommended
I had a side door installed. After finding his company on Washington checkbook, Mr. Edgar Lee returned my call promptly and found time that weekend to come to my home and take measurements. His communication was excellent, quick, efficient, respectful and professional. His installer Jaime was also great. He was on-time, his work installing the door was beautiful! Very well-done and neat. My side door closes now like a refrigerator door -so effortlessly, It is a heavy steel door. Provia doors may be more expensive but worth every penny! Between Mr. Lee's great communication, quick and well-written cost estimate and Jaime's beautiful installation, my rating is a solid 5 (on a scale from 1 to 5). Also I did have some rain seeping into the bottom of my door frame and needed extra work because of rotting wood. I paid extra but like I said before this company is truly professional and you get what you pay for. Also the door has a lifetime warranty. When I sell the house some day, this warranty can be transferred to the new owner. Don't hesitate to hire this company if you want a headache-free, professional installation.
Consumer from Burke, VA
Sep 05, 2020
Recommended
From our initial inquiry to the installation of our new Provia front door, Mr. Li was extremely great to work with. He was always prompt and upfront with any assistance or questions we had regarding differences in quality and price of the Provia doors. On installation day, Jaime and his crew were promptly at our door, put up a plastic screen in the foyer to prevent dust from flying into the house, and did a great job installing the door. Mr. Li, Jaime and his team were among the best and most efficient companies we ever had the pleasure to work with, and we wholeheartedly recommend Crystal Exteriors for all door work.

...and 110 more consumer comments for Crystal Exteriors