Holy Cross Hospital

I came in by ambulance with severe pain around the kidney. It took them forever to get me to a CAT scan to determine what was the problem. While in the emergency room I had something else happen internally, which they never focused on. They sent me home in terrible condition with a diagnosis of a urinary track infection. Days later I went to Suburban Hospital's emergency room to discover I had peritonitis, which is fatal if not given antibiotics. I will never go to the Holy Cross emergency room again.

This is my go to emergency room. I use it once every two to three years from everything to a gall bladder attack, insect in my ear and car accidents. Their computerized records track the fact I had a by-pass and the triage nurse has me seen immediately. Doctors are thorough and the nursing staff is very attentive. Diagnoses and treatment have been spot on. Parking can be difficult so it helps to have someone drive you to the hospital.

Signage in parking lot is extremely poor. In an emergency, you need clear signage to know where to leave your car. Staff gave conflicted info on parking. I had to waste time moving my car. Emergency room waiting area is dingy and rundown. Emergency room is messy and cluttered (compared to other emergency rooms).