Holy Cross Hospital

1500 Forest Glen Rd
Silver Spring, MD 20910 301-754-7000
Checkbook's Top Rating
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for Holy Cross Hospital

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Holy Cross Hospital — 322 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for Holy Cross Hospital

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for Holy Cross Hospital

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Holy Cross Hospital

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Holy Cross Hospital

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Consumer from Washington, DC
Mar 21, 2024
I have used this emergency room several times over the past two years. While I'm sure there are well-meaning and service-minded people there, they are few and far between. The waiting room is small and cramped for such an enormous hospital. The place is filthy - I've seen trash on the floor and emetic bags lying around for hours in the waiting room with no one cleaning. The staff is unfriendly and seems to be generally annoyed to be there. The public address system doesn't function (or there isn't one) so staff have to yell for people they are calling in to be seen - and that means you can't really hear your name being called. This place needs a complete overhaul.
Consumer from College Park, MD
Mar 06, 2024
Although very crowded they did their best to get patients seen and cared for. I had sliced a finger open and they were very accommodating and careful
Consumer from Silver Spring, MD
Oct 21, 2023
My wife had multiple complications from a fall. Treatment here enabled her to transition relatively quickly to a rehabilitation facility.

...and 78 more consumer comments for Holy Cross Hospital