McFall & Berry Landscape Management

3301 N Leisure World Blvd # C
Silver Spring, MD 20906301-598-5161

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Consumer Comments for McFall & Berry Landscape Management

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Consumer from Washington, DC area
Dec 01, 2010
Recommended
Consumer from ROCKVILLE, MD
Jun 23, 2010
Not Recommended
They were hired by my condo community to do our landscaping, which included snow removal. During one of the storms, the snow plow (a backhoe) was driven into the back of my car causing roughly $4300 of damage. I walked out to my car and saw the damage. I immediately contacted our management office who game me McFall and Berry's contact information. I contacted Lisa Morton who is their damage control manager and I was assured I would be taken care of, and that the person who hit my vehicle was fired. Within a couple of days I got stonewalled and they would not release any information regarding the person who hit my vehicle, who was apparently an outside contractor, not one of their employees. I filled a police report and they only started to cooperate after the officer suggested that if they did not co-operate he would continue to investigate and hold someone responsible. Suddenly they decided to work with me again and their insurance took care of everything except for a few minor things, such as differences between new and re-cycled parts. I received email from Mrs. Lisa Morton stating they would cover any such differences. Some recycled parts were not available (the garage had to buy new parts) so I forked over the money from my own pocket and when I submitted paperwork to her she told me that she needs to see further proof I paid these bills. In the end, I gave up with ~167 left unpaid. To this day this has cost me a ton of headache, and some expense.
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