Cha's Auto Repair

Name: Cha's Auto Repair
Address: 14760 S Robert Trl, Rosemount, MN, 55068, US
Telephone: 651-322-7395
Rating: 4.5

14760 S Robert Trl
Rosemount, MN 55068 651-322-7395

Checkbook's Top Rating
Quality
Price	No Data

22 ratings
95% gave a "superior" overall rating
Compare 319 nearby auto repair shops
"I have previously taken my daughter’s car to this shop and I have appreciated the quality of the..."
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Prices for Cha's Auto Repair

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Cha's Auto Repair — 22 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Complaints for Cha's Auto Repair

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Current BBB report

Makes serviced:

Acura
BMW
Buick
Cadillac
Chevrolet

Chrysler
Dodge/Ram
Ford
Genesis
GMC

Honda
Hyundai
Infiniti
Jeep
Kia

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Subaru
Toyota
Volkswagen

Volvo

Consumer Comments for Cha's Auto Repair

Consumer from Twin Cities area
Aug 21, 2025

I have previously taken my daughter’s car to this shop and I have appreciated the quality of the work and I felt that the prices have been fair. Until today. I took the car in for an alternator replacement. I was quoted $800 for a 2005 Toyota Camry, plus a $100 assessment fee. When I informed them that I did not want them to do the work, I felt an instant change of attitude from this establishment. I paid the $100 assessment fee and informed them that a tow truck driver would be coming to get the car. When I was questioned as to what I was going to do and why I wasn’t getting the car repaired by them, I informed them that their prices were too high and that I had received at least 3 quotes that were $250-450 cheaper than them. Andy (not sure if he is the owner) would then not release the keys to the vehicle to me and informed me that when the tow truck driver arrived they would have to come in and speak with him to get the keys. As reported by the tow truck driver, Cha’s Auto made him start up the vehicle and drive it off of their property in order to hook it up to the tow truck. RIDICULOUS and DISGUSTING CUSTOMEF SERVICE. I will NEVER take my vehicle here again and I will make sure that everyone I know will also avoid this establishment.

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