Bonfe's Plumbing & Heating

455 Hardman Ave S
South St Paul, MN 55075 651-447-4254
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Bonfe's Plumbing & Heating

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Consumer Ratings for Bonfe's Plumbing & Heating — 131 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Bonfe's Plumbing & Heating

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Areas Served by Bonfe's Plumbing & Heating:

  • Anoka Co.
  • Carver Co.
  • Dakota Co.
  • Hennepin Co.
  • Ramsey Co.
  • Scott Co.
  • Washington Co.

Equipment company services/installs:

  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Bonfe's Plumbing & Heating

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Consumer from Minneapolis, MN
Jan 15, 2021
We responded to a ad in the Strib about a heating system check. The tech that came did a fast, good job and discussed what he had done and found. Good service. Great technician. We signed up for a monthly fee so that we could get preferred service and a discount on other fees. When our water heater went out a few weeks later, we called Bonfe. They send out someone the next day. They evaluated the water heater and sold us that it could be fixed for $600 or replaced for $3000. We had it fixed. It took about an hour of work. We later learned that the part typically cost less the $50, and so we had ended up paying them over $550 for an hour of work. The next day, we noticed a gas smell in the utility room and called CenterPoint who had a technician out within 15 mins. They found a gas leak associated with the water heater, and shut the gas off to the appliance. We called Bonfe, who said that no one was available until the next afternoon. We called another company who sent someone out, who recommended replacing the water heater at a cost less than 1/2 of what Bonfe wanted to charge us. We canceled our relationship with Bonfe and demanded our money back from the repair, which they did give us. We asked about the higher costs and they explained that because they had a big staff they had to charge more (not less?).
Consumer from Minneapolis, MN
Oct 29, 2020
Constantly pushing add-on services. Make a show of providing discounts to service plan customers, but the starting points are so high as to make the discounted prices extremely uncompetitive. Was charged $500 for a plumbing repair that took 15 minutes. Was told I had a leaky furnace regulator but not informed of the risk from not repairing it on the spot. Utility provider ended up red-tagging furnace and shutting off service, but did the repair the furnace at one-third the Bonfe quote.
Consumer from Minneapolis, MN
May 04, 2020
Service team members wear too much cologne. For people with allergies, the company should consider a cologne-free policy.

...and 23 more consumer comments for Bonfe's Plumbing & Heating