Folkestone North

100 Promenade Ave
Wayzata, MN 55391 952-249-2400

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Consumer Ratings for Folkestone North — 2 Ratings

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Consumer Comments for Folkestone North

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Consumer from Hopkins, MN
Jan 20, 2021
Not Recommended
Top heavy with administrators who spend all day behind office doors. Aides turn off pendants when residents request help + forget to come back. Presbyterian Homes tries to save money by cutting aide staff which endangers residents. Many falls occur in the LTC, Gables, unit. Aides are not held accountable for care they've supposed to give based on individual plans + if a resident is quiet, they r ignored...left to sit in areas for hours. Nursing staff is good but also frustrated by administration + aides who don't care. Many family members need to supplement the lack of care by employing private aides...that is in addition to paying Gables unit $13, 000.00 a month. Nice facade of building + administrators hide all the real problems.
Consumer from MAPLE GROVE, MN
Feb 17, 2018
Not Recommended
We found that the staff varied greatly in their friendliness and responsiveness. Some were friendly and helpful, while others bordered on rude and had to be "bothered" to get some things done that we were paying for daily. It was frustrating and sad at times.