Simpson House

2101 Belmont Ave
Philadelphia, PA 19131 215-871-5211

Ratings

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Consumer Ratings for Simpson House — 2 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Simpson House

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Consumer from Philadelphia, PA
Nov 09, 2017
Recommended
My mother was there for a short period of time, but the quality of service rates between Adequate to superior..
Consumer from AMBLER, PA
Aug 21, 2014
Not Recommended
Always find the staff visiting with each other or talking on their cell phones or sitting at the nursing station while residents need assistance. I know of families who are taking photos to show how bad the resident is being treated. Many staff act as if it is bothering them to help a resident. I believe it comes from the top and since nothing seems to be done to correct the situations I assume the administrative staff/director of nursing either are not aware or and haven't taken the time to see what is going on. Weekends are the worst. Staff seem to do anything they want but no help for the residents. The food served is just horrible. It is not healthy and very overcooked and the presentation is presented in a non-caring way. Overall, I believe the staff approach to residents is in a very deeming manner. I haven't seen much respect for the residents.