You Won't Find Anything Else Like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices
  • Advice to help you get the best service and value

Subscribe and see 60 San Francisco Bay Area computer repair shops


Page 1 of 360 results
BusinessCheckbook's
Top Rating What is this?
PriceLower/Higher
than Average? What is this?
(Average = $100)
Ratings for Overall Quality What is this?Most Recent Comment
QualityPrice

Best Buy/Geek Squad

All locations combined

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
What you would expect from a big box retailer - Jun 18, 2021

See all comments

Apple Store

All locations combined

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I would recommend but it wouldn't be my first choice. Always extremely... - Jun 15, 2021

See all comments

Dell

800-624-9896

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They're reliable and effective - May 11, 2020

See all comments

ClickAway

457 E McGlincy Ln
Campbell, CA 95008 408-626-9400

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
can be pricy....some shops more personal than others - May 15, 2020

See all comments

D J Computers

926 San Pablo Ave
Albany, CA 94706 510-527-7697

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Extremely knowledgeable and honest, will dissuade you from making a repair... - May 30, 2022

See all comments

ClickAway

357 Main St
Los Altos, CA 94022 650-964-9500

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Brought in a laptop that was having a problem with the webcam. Left it overnight... - Jan 30, 2021

See all comments

ClickAway

472 E El Camino Real
Sunnyvale, CA 94087 408-732-4500

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
It took a while for them to understand what I really wanted them to do as it... - Jan 17, 2020

See all comments

NorthBay Computer Systems

4 California Ave
San Rafael, CA 94901 415-456-6537

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
These guys (all guys) are great to work with, and will tell you if... - Jan 27, 2021

See all comments

MAC Berkeley

2010 Shattuck Ave
Berkeley, CA 94704 510-644-0500

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
This business has been a huge help to me in keeping my Apple computer working. - Feb 16, 2022

See all comments

General Computer Systems

3226 Grand Ave
Oakland, CA 94610 510-208-1937

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
they have obscure cables and 3.5 floppy readers - Jan 15, 2021

See all comments

Cantrell's Computer Sales & Service

2280 Diamond Blvd #150
Concord, CA 94520 925-827-1200

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They spent a lot of time on my computer and only charged the minimum when unable... - Feb 03, 2022

See all comments

Castro Computer Services

San Francisco, CA 94114 415-826-6678

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
unique - Jun 13, 2019

See all comments

ClickAway

5725 Winfield Blvd
San Jose, CA 95123 408-362-9300

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Very knowledgeable and friendly service. Have used them several times for... - Jun 01, 2022

See all comments

Meridian Computer & Satellite

1586 Meridian Ave
San Jose, CA 95125 408-979-9944

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I have used Sam for years and trust him completely - Aug 12, 2021

See all comments

Actnet Advanced Technology

2207 Judah St
San Francisco, CA 94122 415-661-9000

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
We've been satisfied customers form many years.They are extremely competent... - Sep 06, 2018

See all comments

Quick Fix Computer Services

1398 W El Camino Real
Mountain View, CA 94040 650-968-2400

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They are reliable and will explain to you their suggestions for repairing your... - Oct 20, 2020

See all comments

Central Computers

5990 Mowry Ave
Newark, CA 94560 510-792-5888

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
My computer crashed and I took it to Central Computer. The staff was friendly.... - Apr 14, 2018

See all comments

Apple Store

1200 S Main St
Walnut Creek, CA 94596 925-949-5463

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I definitely would hire them again - May 22, 2020

See all comments

Apple Store

340 University Ave
Palo Alto, CA 94301 650-798-2800

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
No guarantee on repair - no explanation of problem - no explanation of repair... - Aug 25, 2014

See all comments

Apple Store

2855 Stevens Creek Blvd
Santa Clara, CA 95050 408-551-2150

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Very customer service oriented and pleasant staff - Jun 04, 2021

See all comments

How we gather (and how to interpret) our data

Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.

Even in our newer-is-better tech world, it often still makes sense to try to get your computer repaired before buying a new one.

Even when working with a highly rated computer repair shop, it’s important to deal with it carefully. If possible, try to speak directly with the person who does the repair work. And insist on a written, detailed estimate.

In order to have something to sell to a wide range of buyers, most device manufacturers offer a dizzying array of options. Here are tips on how to wade through all the choices to find the right gadget for you.

Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.

Our undercover shoppers compared prices for 36 carefully specified and configured devices and found that some retailers charge as much as 20 percent more than others for the same products.