The most important maintenance task for both heating and cooling systems is something you can do yourself—replacing the air filter. Check your filter monthly until you see how quickly it gets dirty at different times of the year. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it (usually four to six times a year). If you aren’t sure how to tell when a filter is too far gone, ask a technician to show you what to look for.

A dirty filter makes your system work harder than it should, reducing performance and energy efficiency—plus it could spread dust throughout your house. An extremely dirty filter can be especially bad for heat pumps and air conditioners, since it can cause evaporator coils to freeze up and possibly cause the compressor to fail.

Air Conditioner/Heat Pump

One task you can do yourself for either an air conditioner or a heat pump is to clear debris away from the outdoor unit. Keep the unit’s grills free of grass clippings, leaves, and other debris, which can inhibit airflow. Through the winter months, clear away snow that accumulates around the outdoor unit of a heat pump. If snow regularly drifts in banks around your unit, check your owner’s manual to see if your unit has been installed to manufacturer’s specifications.

Other maintenance tasks are usually performed only by professionals. Condenser coils need to be checked for surface dirt and dust, and cleaned if necessary. Electrical connections and contacts need to be checked visually, and capacitors should be tested. Controls designed to protect the compressor from high or low pressure should also be tested. Finally, the refrigerant level should be checked, with refrigerant added as necessary.

Proper maintenance enhances your equipment’s performance, energy efficiency, and durability. If you do the tasks you can do yourself, however, it’s not clear how much benefit professional maintenance service provides.

Contractors will argue in favor of air-conditioner maintenance visits each spring before the cooling season, and heat pump visits each fall. But such contractors have an obvious bias: the more visits you pay for, the more money they make, and the better their equipment runs. Plus, maintenance visits take place before peak heating and cooling seasons, providing a welcome flow of revenue.

Equipment manufacturers have less motivation to endorse maintenance visits. Though regular checkups might help equipment achieve maximum lifespan, performance, and efficiency, a manufacturer can look good by claiming that its equipment can do without expensive maintenance. Nonetheless, most manufacturers recommend annual professional maintenance of air-conditioning and heat pump systems.

Yet there appears to be little hard data indicating that reductions in energy use or increases in equipment life offset the cost of professional maintenance. Clearly some systems run well despite forgoing years of professional maintenance. And contracting for yearly maintenance visits for air-conditioning equipment, for example, seems rather arbitrary. It is clear, for example, that the need for maintenance is greater if your system is old, heavily used, has much dust and pollen around it, contains aluminum wiring, or frequently breaks down. Also, maintenance is more justified in large houses, where a small percentage improvement in energy efficiency can produce substantial savings.

In the end, there is no absolute right answer on how often you’ll need maintenance. Ask the professional you deal with to explain any recommended maintenance interval.


Gas and electric furnaces usually need less professional maintenance than other types of equipment. But it can be worthwhile to have a professional visit every year or so to clean and adjust your equipment for efficiency, and check for existing or potential leaks of fuel or combustion products.

Getting a Good Price

It’s easy to compare prices for maintenance-only service visits. Call companies that rate high for quality and ask their price for a maintenance-only service visit, assuming no repairs will be needed. Find out what is included in maintenance service. (For instance, will they clean condenser coils?) Expect to pay between $90 and $150 per visit. But because maintenance visits sometimes reveal the need for repairs, use a high-quality company that charges reasonable prices.