BMW of Alexandria

Name: BMW of Alexandria
Address: 499 S Pickett St, Alexandria, VA, 22304, US
Telephone: 703-684-8500
Rating: 2.0

499 S Pickett St
Alexandria, VA 22304 703-684-8500

Checkbook's Top Rating
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41 ratings
63% gave a "superior" overall rating
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"I brought my less than 4-year-old X5 in for service and was told that it was out of warranty, which..."
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Prices for BMW of Alexandria

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Hourly labor rate for major mechanical repairs

Consumer Ratings for BMW of Alexandria — 41 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for BMW of Alexandria

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Current BBB report

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Consumer Comments for BMW of Alexandria

Consumer from MCLEAN, VA
Oct 30, 2025

I brought my less than 4-year-old X5 in for service and was told that it was out of warranty, which it wasn't but the [new] service advisor insisted that the warranty had expired last year and that I would have to pay for the repair. I left and had it repaired at another BMW dealership - under full warranty. Goodbye BMW of Alexandria.

Consumer from ARLINGTON, VA
Mar 10, 2025

Loaner vehicles in very short supply at this dealership. Customer recordkeeping leaves something to be desired, like incorrect email address and failure to record mileage in and out.

Consumer from ALEXANDRIA, VA
Mar 05, 2025

Good work but high priced. They recommend many unplanned repairs at every visit.

...and 13 more consumer comments for BMW of Alexandria

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