Jack Taylor's Alexandria Toyota

3750 Jefferson Davis Hwy
Alexandria, VA 22301 703-684-0700
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Prices for Jack Taylor's Alexandria Toyota

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Consumer Ratings for Jack Taylor's Alexandria Toyota — 230 Ratings

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Complaints for Jack Taylor's Alexandria Toyota

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Makes serviced:

  • Lexus
  • Toyota

Makes serviced under manufacturers' new-car warranties:

  • Toyota

Consumer Comments for Jack Taylor's Alexandria Toyota

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Consumer from Arlington, VA
Jul 02, 2022
There is one mechanic there, who had an incredible list of work he thought should be done. Maybe he was being extra solicitous of my vehicle's welfare. No one else seemed to think the bulk of it was necessary (plus I paid an independent mechanic to check on the recommended service ... he said none of it was necessary).
Consumer from Alexandria, VA
May 27, 2022
I had used them for years but always felt rushed and like I was standing in the middle of a madhouse. Frequent turnover of staff. Simple check-ups or simple repairs are way overpriced compared to highly rated local shops. Wait times can be interminable. One or two hours for an annual state inspection? After I left JT's Alexandria Toyota without the inspection even having begun after 90 minutes, I went to a local shop near my house and they did it in less than ten minutes.
Consumer from Alexandria, VA
Apr 27, 2022
I’ve taken my car here for a few years. The necessary repairs have always been done right. The costs are high. The most recent time I took my car in for an oil change though, the mechanic determined I needed an expensive repair. I got a second opinion, and the recommended repair is unnecessary.

...and 34 more consumer comments for Jack Taylor's Alexandria Toyota