fundraising calendar

Help us reach our annual fundraising goal!

Consumers' Checkbook is the only nonprofit providing in-depth service reviews and price research. We take no advertising or referral fees from businesses. Help us continue to serve your community.

Donate by December 31 to support unbiased independent service reviews.

Shirlington Shell Service Center

2817 S Quincy St
Arlington, VA 22206703-578-4656
Checkbook's Top Rating (Checkbook's top rating)
Quality
Price NO

Prices for Shirlington Shell Service Center

Register here and see full info FREE.
Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Shirlington Shell Service Center — 35 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
Register here and see full info on Shirlington Shell Service Center, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Shirlington Shell Service Center

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Shirlington Shell Service Center

Register here and see full info on Shirlington Shell Service Center, FREE.
Consumer from Arlington, VA
Oct 27, 2018
I am concerned that the Shirlington Shell Service Center (Arlington, VA) may be inappropriately using the state inspection program to generate business for unnecessary repairs.

I had my car inspected at the Shirlington Shell Service Center and received a rejection. They told me I needed about $1500 in repairs to pass inspection. I had recent repairs on this part of my car, so I was surprised that the original mechanic wouldn't have noticed issue. Since I had never been to this service center before, I took it to another service center for a second opinion.

The second service center passed my car for inspection. They said examined each of the four issues the Shirlington Shell Service Center and could not substantiate them or found them to be below the threshold for a rejection. They did not recommend any repairs on the car but said one issue (a tie rod) would need to be replaced eventually.

I don't have the expertise to adjudicate between the divergent findings myself, but I can't see what incentive the second service station would have to tell me the car was ok if it wasn't. After having this problem, I looked on yelp and discovered other customers report a similar problem with the Shirlington Shell Service Center.
Consumer from Alexandria, VA
Sep 17, 2018
Do not recommend this place for auto service, gas ok.
Consumer from ARLINGTON, VA
Sep 10, 2017
I used them for convenience of location. However, the service staff are professional and friendly. They performed the safety inspection and routine maintenance in a reasonable amount of time.

...and 7 more consumer comments for Shirlington Shell Service Center