LensCrafters

4238 Wilson Blvd #1220
Arlington, VA 22203 703-236-3168
Checkbook's Top Rating
Quality NO
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Prices for LensCrafters

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Consumer Ratings for LensCrafters — 67 Ratings

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Consumer Comments for LensCrafters

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Consumer from Arlington, VA
Mar 06, 2023
Stay far away from this place. For years, I used Lens Crafter at the Ballston Mall so since that store closed I I tried the new Lens Crafter in Ballston Quarter in May 2022 and had the worst experience ever buying glasses. I purchased two sets of glasses and only after I paid was I informed it would take over a month to get the glasses. Then I had to go back three more times -- first time they made mistake with the prescription (and tried to blame my eye doctor) and had to redo the glasses (which took several days); then I had to have the progressive lens adjusted twice (several more days each time) so I could see (again they tried to blame my eye doctor saying I was given a wrong prescription). I am not new to wearing progressive lenses but the technicians seemed poorly trained and totally unaware about how to fit progressive lens.
Consumer from Washington, DC
Dec 31, 2021
I was surprised I couldn't get my glasses in an hour, but that's not available at this location; but I got them in about 4 days.
Consumer from FALLS CHURCH, VA
Nov 10, 2016
No one bothered to sit with me and check out whether the frames fit me, looked good on me, or counseled me. I have to take the glasses back because the close lens requires me to tip my glasses to read small print. I wish that I had checked with Consumer Checkbook before going there.

...and 4 more consumer comments for LensCrafters