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AAA Home Services

Pickwick Shopping Ctr
Centreville, VA 20120800-427-9816

Ratings

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Consumer Comments for AAA Home Services

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Consumer from FALLS CHURCH, VA
Dec 01, 2014
Not Recommended
Got a quote for refinishing floors and interior paint that was lower than others and was happy with the service at first. But while I was very specific on the tight timeframe, but on the last day when everything was supposed to be done and clean, touchups weren't completed and there was a mess in the kitchen. I had to call them to hurry and finish the work so that I could have movers in time. Then when I noticed subsequent corrections that needed to be made they kept promising they'd come and never did. Their m.o. is to promise to come on a date, not specify a time, and then just not show up. When I contacted them they got defensive and claimed they had every intention of making the corrections and then continued the same game of suggesting dates I had already said wouldn't work, and then after I'd made adjustments to fit it into my schedule they'd be unresponsive and no-shows. Shows a complete lack of consideration for the customer's time and money. Terrible customer service.
Consumer from POTOMAC, MD
Sep 23, 2012
Recommended
They did an excellent job painting. My major complaint was the inability to communciate with the owner or the painters. Telephone calls and e-mails were not responded to. The painters were very nice, but hardly spoke English. If you don't mind not being able to communicate, I highly recommend them. On the other hand, if you need to change plans, paint requests, etc. ... you better try another company.
Consumer from ASHBURN, VA
Oct 18, 2010
Not Recommended
Painting/Fan installation. Decent work but very poor follow-up. 1 Fan did not work and multiple e-mails promising to show up and fix but once major work was done and paid, no interest in fixing fan and touch-ups. Every excuse you could think of.

...and 2 more consumer comments for AAA Home Services