Virginia Marble & Granite

3933 Avion Park Ct Ste B110
Chantilly, VA 20151703-378-5533

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Consumer Comments for Virginia Marble & Granite

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Consumer from FAIRFAX STATION, VA
Feb 02, 2018
Not Recommended
the installers dripped glue over my new cabinets and handles. That's inexcusable.
Consumer from DUMFRIES, VA
May 03, 2017
Not Recommended
We contacted Virginia Marble & Granite (VMG) because of Angie's List ratings and other research along with several other possible NVA contractors. We first spoke with one of the owners, Travis May, who seemed great. We especially liked what seemed to be fair pricing while the knowledge and service oriented approach of Mr. May was very impressive.

We decided to pursue VMG as a possible source after the initial meeting at the VMG location because among other favorable signs unlike many other contractors who wanted to charge by the slab, Mr. May spoke of the VMG policy to just charge by the sq. ft. based on what was used. He explained they could do that because they bought so much granite from so many sources.

After the initial contacts, it became difficult to get Mr. May's help but we were referred to another VMG sales agent. When we checked on the VMG price for a granite we found at a supplier just across the street from VMG to which we had been referred by VMG as a supplier and from where they were reported to buy granite for their customers to fabricate and install whatever we found the price by VMG would actually be based on the whole "slabs" we needed and not just sq. ft. as initially we were told :( We still continued to pursue the possibility of using VMG... BUT when we finally arranged for another agent of VMG to come to our home to make an actual measurement for a specific granite choice ... what a surprise!!!

At the outset of arriving at out home the VMG measuring agent met our kitchen project designer / manager who immediately found the VMG agent appear to be in quite the hurry and far less than friendly! He actually appeared to 3 of us present - owner, cabinet maker and designer / manager - to be more than a little disgusted he had to even be at our home! :/ The VMG agent began attempting to design the granite tops we wanted with a clearly unfriendly and unpleasant attitude evident! We had already designed what we wanted in great detail using 2 kitchen design but all 3 of us soon found we could not get the VMG agent to even understand those simple cardboard designs we had exactly measured! He did not even seem to understand what we wanted when shown an actual color picture of the exact top and corners froma full page color picture! When asked if he would just tell us if he could or could not design what we wanted he became even more irritated than when he arrived at our home then packing up his gear informed us he was leaving and would send another agent of VMG to do the measure. Really? Why would anyone even consider another agent from the same contractor after such an unfriendly impertinent, impudent and impatient agent had been sent to our home??? In the words of Gen. Anthony McAuliffe who commanded the 101st Airborne Division during WW II ... our final assessment of this experience ..... "NUTS!"
Consumer from FAIRFAX, VA
Aug 14, 2013
Recommended
High quality products. Measuring and estimating appointments were always very late. Installers damaged a wall and pocket door.

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