BMW of Fairfax

Name: BMW of Fairfax
Address: 8504 Lee Hwy, Fairfax, VA, 22031, US
Telephone: 703-560-2300
Rating: 1.5

8504 Lee Hwy
Fairfax, VA 22031 703-560-2300

Checkbook's Top Rating
Quality	NO
Price	NO**

68 ratings
56% gave a "superior" overall rating
Compare 498 nearby auto repair shops
"I avoided coming here for years due to expensive, poor service. But they seem to have turned themselves..."
Read More Comments

Prices for BMW of Fairfax

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for BMW of Fairfax — 68 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for BMW of Fairfax

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Makes serviced under manufacturers' new-car warranties:

Consumer Comments for BMW of Fairfax

Consumer from VIENNA, VA
Oct 24, 2024

I avoided coming here for years due to expensive, poor service. But they seem to have turned themselves around on service quality

Consumer from HYATTSVILLE, MD
Apr 08, 2024

Expensive but not more than expected. First time the car was in they dented the door but made it up by repainting the entire side of the car, unfortunately the factory paint is better than what they could do according to the staff.

Consumer from BETHESDA, MD
Apr 07, 2024

Like any dealer, prices are high but on balance, better than most for maintenance and repair.

...and 15 more consumer comments for BMW of Fairfax

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.