Costco

4725 W Ox Rd
Fairfax, VA 22030703-332-3202
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Consumer Ratings for Costco — 112 Ratings

Percent of customers who rated service "superior" for: | = average for all hearing aid dispensers
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Consumer Comments for Costco

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Consumer from Falls Church, VA
Mar 11, 2019
At Costco's you can take home (buy) and try for three months any of the styles of hearing aids they have one after the other and only keep the ones you like. They also cost only about half of what other specialists charge. After purchase, you get three or more years of warrantee as well as loss insurance. I have taken advantage of try and return and repeated service as required. Always helpful and friendly. On my second pair from Costco.
Consumer from Vienna, VA
Oct 04, 2018
My two year old hearing aid set (Bluetooth enabled) recently started to have problems that rendered them almost useless. Namely, severe feedback in my left ear, erosion of overall sound quality but especially in one ear and I was no longer able to pair with my smartphone. I was able to get an appointment for the very next day with my Hearing Aid
Specialist, Jon Day, at the Costco Fairfax Hearing Aid Center. In a visit that lasted less than one hour, I had an updated hearing test/exam, a software update and hardware adjustments. I left the store hearing better than ever. Outstanding service!
Consumer from Vienna, VA
Sep 21, 2018
Been using this Costco for 8 years with several sets of hearing aids. When 1 year my insurance forced me to use private provider, two years later i returned to fond the excellent person from the private provider now at Costco ! They were happier and so was I. Costco fixed the hearing aid challenge for people in the US by providing a new pricing model that eliminates private providers taking advantage of older people.

...and 17 more consumer comments for Costco