EuroStoneCraft

13912 Park Center Rd
Herndon, VA 20171 703-435-5551

Ratings

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Consumer Ratings for EuroStoneCraft — 1 Ratings

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Percent of customers who rated service "superior" for:
Promptness/responsiveness
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Advice on service options and costs
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Overall quality
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Consumer Comments for EuroStoneCraft

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Consumer from STERLING, VA
Sep 16, 2016
Recommended
They choose only the highest quality, flawless granite which is the reason we chose them as our fabricator. Deniz in sales was extremely informative and helpful on multiple occasions and answered all our questions. I rated Euro Stone "Inferior" on responsiveness because they are very poor with communication. Repeated telephone calls, voicemails, messages, emails were ignored and the only way to reach someone was to go to the shop. After contracting with them and receiving our granite layout we went to the store to discuss a minor alteration suggested by our contractor. They were snooty and suggested we make an appointment, although we were never told an appointment was necessary. We insisted they meet with us which they did so begrudgingly. Because of the positive experience with Deniz and their quality, I would recommend them but they need improvement in some areas of customer service.