Navy Federal Credit Union

PO Box 3000
Merrifield, VA 22116 888-842-6328

Ratings

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Consumer Ratings for Navy Federal Credit Union — 22 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Navy Federal Credit Union

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Consumer from VIENNA, VA
Oct 22, 2025
Not Recommended
Why is transaction with NFCU difficult (wire transfer, starting a debit card, or just asking for information for examples)? Also, there is an interminable wait and way too many questions when just calling for information.
Consumer from Fairfax, VA
Mar 20, 2023
Recommended
NFCU is terrific- but their mortgage processing needs improvement. They are too slow, don’t move at the same speed as other providers. Moreover the risk adverse mature of their underwriting department results in some overly onerous processes. I love NFCU but regretted doing a refi with them recently
Consumer from Gainesville, VA
Jul 12, 2022
Recommended

...and 19 more consumer comments for Navy Federal Credit Union