Safford Hyundai of Springfield

7615 Losidale Rd #A
Springfield, VA 22150 703-776-9040

Ratings

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Consumer Ratings for Safford Hyundai of Springfield — 25 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Safford Hyundai of Springfield

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Consumer from FAIRFAX STATION, VA
Sep 07, 2026
Not Recommended
Went to this dealer for a free check-up at end of warranty. When making appointment, I was told this check-up was free. Electric car had only 9,000 miles in three years. Someone named Brad upsold our free check-up into a $900+ service call. We were shocked. After some discussion, we agreed to the brake fluid replacement based on time. The other two services were to be based on need. I told Brad the car had no issues. We got a text saying car was done early. Great! Canceled lunch plans and at dealership we (Brad was gone) learned car was not done. We had to sit for two hours. They charged for both optional services without providing any proof they were needed. No tire wear issues were listed on the ticket. They even stated we requested the services, which is a lie. So, our “free” warranty check-up cost $738. My mechanic said the $225 brake fluid fee was legitimate, but the rest was a rip-off. So, Brad basically took us for $513. Thanks buddy. Our free checkup cost $56 for “shop supplies” and $3 for a “customer retention fee.” This business charges you to speak with you?? What shop fee for an inspection? What product did you use or replace? We asked for a VA inspection and on the way home noticed that was not done. Great work Brad! Avoid this place…
Consumer from Springfield, VA
Oct 27, 2025
Recommended
Consumer from Alexandria, VA
Oct 23, 2025
Recommended

...and 22 more consumer comments for Safford Hyundai of Springfield