Costco

7373 Boston Blvd
Springfield, VA 22153 703-336-6189
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Consumer Ratings for Costco — 66 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Costco

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Consumer from FALLS CHURCH, VA
Jun 30, 2025
They don't answer the phone, although they are pretty good about returning calls in a day or two. When my new hearing aids didn't work, I returned them. The process took a while so I really needed that six-month return window. Two of my appointments were canceled and rescheduled. A major annoyance: the formerly convenient battery packaging has been replaced by a triple-layer carapace that is nearly impossible to remove.
Consumer from Springfield, VA
Feb 01, 2024
I had previously gotten hearing aids from an ENT. Costco's hearing tests are excellent and the hearing aids that they provide are of very high quality and very well priced. The service for minor repairs is excellent. The audiologists are thorough. I have been very satisfied with the products and service at this center.
Consumer from Springfield, VA
Oct 24, 2022
Best place to buy hearing aids. Great services and much lower prices than ENT doctors.