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Costco

7373 Boston Blvd
Springfield, VA 22153 703-912-1203 Business Website
Checkbook's Top Rating
Quality
For prices for glasses
For prices for contacts

Prices

Checkbook's price comparison score for glasses what is this?
46% lower than average  ($54)
Checkbook's price comparison score for contact lenses what is this?
37% lower than average  ($63)

Consumer Ratings — 142 Ratings

Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
Overall quality what is this?
86%
Advice on choice and use of products what is this?
64%
Promptness of service what is this?
75%
Quality of products what is this?
70%
Variety of products what is this?
36%
Ease of looking at/testing products what is this?
74%
Reliability what is this?
94%

Consumer Comments

Previous Comments Page 1 of 1 Next Comments
Consumer from SPRINGFIELD, VA
Apr 23, 2025
My husband had a good experience getting glasses here. There was a bit of a wait for service, but staff was friendly and ordering was fast once it was his turn. Glasses arrived sooner than predicted, and on pickup, staff encouraged him to take his time making sure his first-ever progressive lenses were correct.
Consumer from ANNANDALE, VA
Aug 28, 2024
Started coming here after terrible experiences with my old optician, and couldn't be more pleased. The selection of glasses is limited but adequate. The staff here is outstanding - helpful, friendly, and they get the orders right. They promised the glasses in 14 days, but they always seem to be finished earlier. This year I bought three pair of prescription glasses for less than the price of one from my old optician - and without the hassle of my old shop.
Consumer from ALEXANDRIA, VA
Apr 13, 2024
Excellent service and assistance from the representative.
Consumer from Springfield, VA
Oct 18, 2023
Have used Costco optical for 25+ years. Though we get our exams at Kaiser, we only get our RXs filled at Costco. The newington/springfield staff is great. Great place for contact lenses or refills, as well as bifocals etc. Only complaint is their customers, some can be pushy, impatient and rude to opticians and other customers. FYI, Costco great when traveling, simple repairs and adjustments in minutes. Heartily recommended.
Consumer from Annandale, VA
Feb 08, 2023
Very professional staff, efficient processing of order. Glasses when picked up less than a week later fit comfortably and looked good.
Consumer from Springfield, VA
Jan 14, 2021
If you don't NEED to have pricey and designer-name logos on your eyeglasses, COSTCO is tough to beat. All the folks who work in the optical shop are competent, efficient and appropriately humorous. Fast service, and great prices.
Consumer from Springfield, VA
Oct 24, 2020
Have used COSTCO optometrists and bought glasses there for many years and always been happy. They gladly adjust glasses, well after purchase.
Consumer from Springfield, VA
Aug 26, 2020
The staff will fix any problems that can be handled locally, without concern for when you bought the glasses. They are always polite and helpful. Prices are very good, and frame selection is acceptable.
Consumer from Springfield, VA
Apr 25, 2020
The opticians are always friendly and helpful (as well as usually very busy), and the prices for the high quality eyewear and options (e.g. non-reflective coating, high definition lenses, et al.) are much less than any other eyewear supplier for similar quality.
Consumer from Alexandria, VA
Jan 19, 2020
The optometrist has been excellent in updating prescriptions as needed
Consumer from Springfield, VA
Sep 24, 2019
Because it is so often crowded, Costco can be difficult to navigate for glasses. It may be mobbed on the weekends, but at less busy times staff is cut down, so there always seems to be a wait. The opticians are professional, courteous, and take the time you need, the last being the cause of delays. The prices are fabulous for the excellent quality. If you can find a frame you like, Costco is the best quality for price.
Consumer from Fairfax Station, VA
Jun 03, 2018
Very helpful with small repairs and adjustments.
Consumer from ALEXANDRIA, VA
Feb 02, 2018
The BIG plus is the price of frames and lenses is very reasonable, but the anti-reflective coating wore off in less than a year. Costco promptly provided new lenses with no questions asked
Consumer from SPRINGFIELD, VA
Apr 17, 2017
Price of lenses and frames beat my optician's by a mile. Very happy with service, quality and price

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