Eddie Greenan Jewelers

6310 Springfield Plz
Springfield, VA 22150703-644-3933
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Consumer Ratings for Eddie Greenan Jewelers — 40 Ratings

Percent of customers who rated service "superior" for: | = average for all watch repair shops
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Consumer Comments for Eddie Greenan Jewelers

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Consumer from Springfield, VA
Oct 28, 2018
we have been trading with this small, family-owned concern since they first opened at this location. it is a traditional mom/pop jewelry store operation, so you deal directly with MR (Eddie), MRS (Vicki), a family member or longtime employee. accountability, customer service are hallmarks here. we go here for watch-battery change-outs, watch repairs, repair and resizing of jewelry, custom work, etc. if ever they are not able to perform a certain type of repair they let you know up-front, so as not to waste your time. they are always very pleasant, patient and helpful suggesting alternatives. it's a shame that most businesses cannot be this way. we have recommended them to friends, neighbors for many years -- especially after all those watch-repair kiosks got kicked out of nearby malls (either due to renovations or rent increases.) we no longer go to the "chain" stores, thanks to this little shop.
Consumer from SPRINGFIELD, VA
Jan 16, 2018
Eddie Greenan does great work at a fair price. He takes great care in his work, whether it is an inexpensive battery replacement, or a more costly repair.
Consumer from SPRINGFIELD, VA
Mar 31, 2017
The only reason I gave an Adequate rating on "Starting and completing service promptly (on time)" is that they sometimes forget to call you and let you know that your watch or other piece of repaired jewelry is ready for pick-up. The actual work - the start and completion of work - is always within the time they've said it will be, unless they run into an unforeseen obstacle. Then they call you and let you know how much longer the repair will take. I am so glad that Eddie Greenan Jewelers exists: they are knowledgeable, helpful, very friendly, and work with you to find a piece of jewelry - or to make a repair - that will fit your budget.

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