All-American Appliance Service

39 Hermitage Dr
Stafford, VA 22554 703-978-0631
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Consumer Ratings for All-American Appliance Service — 137 Ratings

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Complaints for All-American Appliance Service

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Areas Served by All-American Appliance Service:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for All-American Appliance Service

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Consumer from Vienna, VA
Nov 21, 2022
Came soon, diagnosed promptly the problem, a burned-out heating element on our dryer, discussed alternatives, including whether replacing a heating element made sense for a five year old dryer, and made repair quickly. Mark, the technician, very practical and down to earth. Very positive experience.
Consumer from Arlington, VA
Oct 24, 2022
Highly recommend this company for appliance repairs. I used All-American for two appliance problems this year--a stalled-out stacked LG dryer and a non-functioning GE Profile refrigerator. In both cases, the person answering the phone was friendly and helpful. She explained that the dryer would require a two person team to move the stack out of its tight closet for examination/repair, and therefore they would have to charge twice what it would cost to send out a single repair person. Since none of CC's other top-rated companies would touch this situation (stacked units/tight space/condo location/extra personnel required),* I agreed to the repair. The team arrived well within the appointment assigned window, got the dryer working again, and charged the quoted price. The refrigerator outcome was more fraught: upon his [on-time] arrival, the repair person quickly declared my 13-year old fridge DOA and not worth the cost of trying to resuscitate (model out of production, parts unavailable, etc.). He also measured my tiny condo kitchen, and warned it would be difficult to get the broken unit out of the space (which turned out to be the case when the new fridge was delivered). That said, although the news was unwelcome, I was satisfied with the service call experience. *One suggestion to CC: when you survey for appliance repair, or other repair or renovation services, consider asking whether the vendors will work in condominium or apartment buildings, as some apparently do not.
Consumer from Alexandria, VA
Oct 13, 2022
Experienced, knowledgable & very professional. Polite & friendly. Quick workers. Provided recommendations & gave estimted costs for repairs that we later followed up on. Completed repairs accurately. We were very pleased with the results.

...and 41 more consumer comments for All-American Appliance Service