BMW of Sterling

Name: BMW of Sterling
Address: 21710 Auto World Cir, Sterling, VA, 20166, US
Telephone: 571-434-1944
Rating: 1.5

21710 Auto World Cir
Sterling, VA 20166 571-434-1944

Checkbook's Top Rating
Quality	NO
Price	No Data

25 ratings
60% gave a "superior" overall rating
Compare 496 nearby auto repair shops
"Sterling BMW is the only place you can be sure your BMW will be serviced and repaired correctly. Nothing..."
Read More Comments

Prices for BMW of Sterling

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for BMW of Sterling — 25 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for BMW of Sterling

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

BMW
Mini

Makes serviced under manufacturers' new-car warranties:

BMW
Mini

Consumer Comments for BMW of Sterling

Consumer from HERNDON, VA
Jun 12, 2025

Sterling BMW is the only place you can be sure your BMW will be serviced and repaired correctly. Nothing less than the dealership for the best.

Consumer from Mc Lean, VA
Jan 17, 2020

Used dealer service to reduce issues with second source problems.

Consumer from VIENNA, VA
Oct 20, 2017

AVOID AVOID AVOID AVOID

Brought my Mini with a P0597(thermostat) and P0304(4th cylinder coil) codes. They diagnosed the thermostat problem as an oil leak requiring replacing a wiring harness: $497. They repaired the 4th cylinder problem by replacing all the plugs and coils: $985. Shortly after leaving the shop, the check engine light re-illuminated with the P0597 code again. So the mechanic probably did not read the codes and addressed what might or might not have been a problem. The thermostat was another $978.

They provided a free loner car which I take as a way to less the guilt they feel for the poor accuracy and charging astronomical prices for routine repairs. Example: oil change is $180+.

AVOID AVOID AVOID AVOID

...and 9 more consumer comments for BMW of Sterling

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.