Sterling Motors

21826 Pacific Blvd
Sterling, VA 20166571-434-1944
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO**

Prices for Sterling Motors

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Consumer Ratings for Sterling Motors — 37 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Sterling Motors

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Makes serviced:

  • BMW
  • Mini

Makes serviced under manufacturers' new-car warranties:

  • BMW
  • Mini

Consumer Comments for Sterling Motors

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Consumer from VIENNA, VA
Oct 20, 2017
AVOID AVOID AVOID AVOID

Brought my Mini with a P0597(thermostat) and P0304(4th cylinder coil) codes. They diagnosed the thermostat problem as an oil leak requiring replacing a wiring harness: $497. They repaired the 4th cylinder problem by replacing all the plugs and coils: $985. Shortly after leaving the shop, the check engine light re-illuminated with the P0597 code again. So the mechanic probably did not read the codes and addressed what might or might not have been a problem. The thermostat was another $978.

They provided a free loner car which I take as a way to less the guilt they feel for the poor accuracy and charging astronomical prices for routine repairs. Example: oil change is $180+.

AVOID AVOID AVOID AVOID
Consumer from HAYMARKET, VA
Jun 12, 2017
Sterling has the best customer waiting area of any shop I have ever seen.
Consumer from Centreville, VA
Apr 06, 2017
Work was done under the BMW service plan, there was no charge.

...and 16 more consumer comments for Sterling Motors