Koons Sterling Ford

46869 Harry Byrd Hwy
Sterling, VA 20164 703-430-7700

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Consumer Ratings for Koons Sterling Ford — 25 Ratings

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Consumer Comments for Koons Sterling Ford

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Consumer from Falls Church, VA
Feb 13, 2024
Recommended
Excellent service on our new Ford. Service on time. Will likely return for future service and/or sales.
Consumer from Herndon, VA
Feb 11, 2024
Not Recommended
Purchased a 2021 F150 from this dealership. As is the case with many dealers in the Northern Virginia, haggling over price is prohibited. But the biggest problem with this dealer and other Ford dealers surround their service department. The transmission in this truck is famous for slipping gears, harsh shifts and clunking noises while shifting. It is Koons' stance that it's perfectly normal. They refused to fix the problem even though it is still under warranty. Stay away.
Consumer from Great Falls, VA
Feb 22, 2023
Not Recommended
Reservation on an F-150 Lightning was not handled well. Delays due for Ford, not Koons -- but process was pathetic!

...and 22 more consumer comments for Koons Sterling Ford