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Stohlman VolkswaGeneral

8433 Leesburg Pike
Vienna, VA 22182703-891-1013

Ratings

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Consumer Comments for Stohlman VolkswaGeneral

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Consumer from Chevy Chase, MD
Sep 20, 2018
Not Recommended
I had an excellent experience at this dealership up until the contract process. The business manager who prepared the documentation overcharged me by $300 beyond the agreed-upon price. He also falsely claimed that I could not immediately pay off the car loan. And the first contract ignored my preference for the amount to finance, including a much higher amount. All very unfortunate because the rest of my experience was highly favorable.
Consumer from Alexandria, VA
Sep 06, 2018
Recommended
They did a lot to earn my business when I was shopping and worked to locate the vehicle I wanted and get it to VA on my timeline, but the post purchase interactions have been a little frustrating. A couple of add-on items we'd negotiated into the purchase weren't actually in/on the car when I arrived to pick-up. They didn't argue about making it right, but it's taking much longer than I'd like and communication is not as good as it was during the sale phase. Overall, they've done a good job and I'd recommend them to others looking for a good deal on a VW.
Consumer from Bethesda, MD
Sep 06, 2018
Recommended