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Toyota of Woodbridge

14227 Richmond Hwy
Woodbridge, VA 22191 571-487-7347

Ratings

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?%    
? out of 40 recommended

Consumer Ratings for Toyota of Woodbridge — 40 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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?%    
Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Toyota of Woodbridge

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Consumer from FAIRFAX STATION, VA
Nov 13, 2025
Recommended
Having received terrible service at Springfield and Fairfax Toyota, this service department was a breath of fresh air. Work was started and finished on time, as promised. A ride home was offered without me asking. I stayed at the facility instead, which was very clean and comfortable. I cannot recall the last time I left a dealer service center not angry. I will make the extra drive to Woodbridge to get service like this.
Consumer from TRIANGLE, VA
Jan 14, 2025
Recommended
I was hesitant to go to this dealer at first due to some poor reviews but went to them after having a poor experience with another dealer. I couldn't be more happy. It was a great experience buying a new vehicle. The salesman was excellent. I kept waiting for the other shoe to drop and it never did. I haven't had the chance to take my new vehicle in for service yet, so I can't comment on that side of the business.
Consumer from Vienna, VA
Oct 23, 2023
Not Recommended
A mix of experiences. We purchased a used car which we really like, it took some time to get several issues taken care of. Several staff members were pleasant and responsive and worked to resolve issues. Others did not seem to have an awareness of our time, degree of inconvenience to keep returning to the dealership, or being without our car when there was poor communication between staff members. There was also some difficulty in getting our tags, it took well over a month and it was repeatedly requested that we come out to the dealership to pick up our tags (including a second temporary tag) which we've never had to do with a used or new car purchase (we are 40-60 min away). May be under new management - hope they are better with others.

...and 37 more consumer comments for Toyota of Woodbridge

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