Best Buy/Geek Squad

330 NE Northgate Way
Seattle, WA 98125206-306-7663
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price

Prices for Best Buy/Geek Squad

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Company's charge for an estimate if work is not done
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Consumer Ratings for Best Buy/Geek Squad — 46 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • PC laptops
  • Apple laptops
  • PC desktops
  • Tablets

Consumer Comments for Best Buy/Geek Squad

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Consumer from Lynnwood, WA
Feb 12, 2018
Excellent Customer Service
Consumer from Seattle, WA
Dec 03, 2014
so far I have had not problem with getting my computer repaired on time and the price has always been fair. Staff has always been friendly.
Consumer from SEATTLE, WA
Aug 14, 2013
Took my desktop computer in to obtain a repair estimate. They do not do any work in store but ship it to a repair facility in Chino, CA. They charge $35 to ship. They took 3 days to ship it out, and the repair center didn't pick up the unit until it had sat unattended for 6 days. The problem was diagnosed 3 days later, but it was like pulling teeth to actually get them to issue a estimate. Even the store didn't know how to get an estimate issued. Finally got an estimate (which was for insurance purposes) and requested the computer be returned, un-repaired. Store's online status report claimed I had authorized a repair, which was absolutely incorrect. Took a couple more calls to straighten them out. Store is an absolute DISASTER and should never be used for computer diagnosis or repair.

...and 1 more consumer comment for Best Buy/Geek Squad