fundraising calendar

Help us reach our annual fundraising goal!

Consumers' Checkbook is the only nonprofit providing in-depth service reviews and price research. We take no advertising or referral fees from businesses. Help us continue to serve your community.

Donate by December 31 to support unbiased independent service reviews.

ADT Security Services

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for ADT Security Services — 335 Ratings

Percent of customers who rated service "superior" for: | = average for all home security companies
Register here and see full info on ADT Security Services, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for ADT Security Services

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by ADT Security Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for ADT Security Services

Register here and see full info on ADT Security Services, FREE.
Consumer from Silver Spring, MD
Sep 30, 2018
I've had ADT for over 30 years. My equipment still works except for small things more recently. ADT was more than reluctant to repair the items and much more intent on selling me a new system that I didn't want. Getting someone to come and repair an item took weeks of calls.
Consumer from Mc Lean, VA
Sep 21, 2018
Our ADT is associated with USAA and that may be reflective of the better pricing.
Consumer from Alexandria, VA
Sep 08, 2018
After 20 years of paying for their "platinum" monitoring service, I needed a new battery which they would not supply, even though they had in the past. Once I replaced the battery, I had a signed that the system was not ready. A serviceman came and said the system was too old, they did not support it anymore and I would need a new system. No one ever contacted me so I am shopping for a new company.

...and 79 more consumer comments for ADT Security Services

Page 0 of 5