ADT Security Services

800-246-9147
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 553 Ratings

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Complaints for ADT Security Services

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Areas Served by ADT Security Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for ADT Security Services

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Consumer from Arlington, VA
Feb 15, 2024
Sold me a system upgrade and installed it incorrectly. Technicians didn't understand the need for proximity of the transformer / power supply to the alarm IQ panel. ADT ultimately made it right, but not until I had to insist on a series of reimbursements and account credits for improper installation and repeat visits. In the end, I learned and knew more about the system than ADT technicians did.
Consumer from Takoma Park, MD
Feb 11, 2024
new sensor installation. Also a phone conversation for tech issue, which was successfully resolved, but it took about an hour.
Consumer from Culpeper, VA
Feb 03, 2024
I have used ADT for 3 homes, for a total of 40 years. I have never had a serious problem with them. I was shocked to see their poor ratings on W/Checkbook. I have ADT now in my home in Culpeper, VA and I'm very pleased with their service. I can sleep at night. They even serviced my home in WV.

...and 132 more consumer comments for ADT Security Services