ADT Security Services

All locations combined
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 494 Ratings

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Percent of customers who rated service "superior" for: | = average for all home security companies
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Complaints for ADT Security Services

Number of complaints with local government consumer agencies and (complaint rate) what is this?
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Areas Served by ADT Security Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for ADT Security Services

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Consumer from Clinton, MD
Oct 30, 2020
Uses bait and switch tactics; advertising sale price for a basic product and installing another higher priced one, installer rushing customer to sign contracts or signing/initiating sections of contacts themselves without knowledge of the customer.
Consumer from Washington, DC
May 24, 2020
Stay away. ADT is a sleazy company that lies to get new business and then rarely calls back once you've signed a contract. The installation was very expensive, it wasn't complete, it was incredibly dirty, and the installers were incredibly rude.
Consumer from Glenarden, MD
May 06, 2020

...and 108 more consumer comments for ADT Security Services