Cabinet Discounters

910 Bestgate Rd Ste A
Annapolis, MD 21401410-266-9195

Ratings

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Consumer Comments for Cabinet Discounters

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Consumer from RIVA, MD
Apr 09, 2017
Recommended
Consumer from Washington, DC area
Aug 21, 2016
Not Recommended
Consumer from BOWIE, MD
Aug 21, 2013
Not Recommended
My wife and I dealt with Bekki Skeans. On our first scheduled appointment, Ms. Skeans did not show, she called while we were at the showroom and told us that she had decided to have her tires replaced that morning and asked if we could reschedule or wait until she arrived. We decided to shop until she arrived later that morning. Once she arrived we selected the cabinets and glass inserts that we liked and began working on a kitchen design layout which Ms. Skeans was supposed to finish and give us a call within a week. It's been two and a half months and we have not heard a word from her. Our experience with this company was horrible and a complete waste of time and effort. Their representative was rude,inconsiderate and completely unprofessional. The irony is they gave us a fantastic ten point "Customer Bill of Rights" handout when we entered the store. So, obviously, Cabinet Discounters management is aware of what good customer service should be, they're just not holding their representatives accountable and it's not being exercised at this location.

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