Apple Store

7101 Democracy Blvd #2044
Bethesda, MD 20817 301-634-9930
Checkbook's Top Rating
Quality NO

Consumer Ratings for Apple Store — 210 Ratings

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Consumer Comments for Apple Store

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Consumer from Silver Spring, MD
Aug 31, 2021
Did a computer trade-in at the store (which they didn't have to do; they usually prefer that you ship the computer back to Apple). Before the trade-in, I was on the phone with Support several times trying to get information and resolve a problem with the computer. They were all over the place (in their communications) and recommendations; sometimes, the information conflicted with previous information they provided. Ultimately, I received a much smaller trade-in ($60) on the computer than the original estimate ($240) because of surface scratches (their opinion). I usually feel very satisfied with Apple products, but this was not great.
Consumer from Bethesda, MD
Apr 25, 2021
Even with the pandemic, I've found the staff at this Apple store to be helpful, knowledgeable, and accommodating. They've handled my sales and support questions effectively and with care for proper social distancing.
Consumer from Bethesda, MD
Apr 14, 2021
GREAT STAFF. VERY KNOWLEDGEABLE. PATIENT WITH ME-EXPLAIN EVERYTHING IN DEPTH. I AM A TOTAL APPLE CUSTOMER BECAUSE PRODUCTS ARE USER FRIENDLY AND RELIABLE.WORTH THE MONEY.

...and 29 more consumer comments for Apple Store