Apple Store

4860 Bethesda Ave
Bethesda, MD 20814 301-634-0880
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Quality

Consumer Ratings for Apple Store — 301 Ratings

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Consumer Comments for Apple Store

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Consumer from KENSINGTON, MD
Sep 23, 2024
Wanted to buy a new MacBook Air. Waited 20 mins before someone could be bothered to help us. It was Monday night and the store was not that full. The available associate did not introduce himself when met him and made us walk to talk to him but the computer we were interested was next to us. When my partner asked questions the associate was completely disinterested and looked off into space. He was unaware that a major promotion was about to expire. Said the best option was to call Apple support to get feedback on how to transfer data to new machine. Would recommend another store as this one is clearly poorly managed
Consumer from SILVER SPRING, MD
Mar 04, 2024
I had to go to the Genius Bar for a computer repair and had outstanding service. the computer was 3 weeks outside of warranty and needed a major repair (which is highly unusual for an Apple Product) but fortunately the credit card I originally purchased it with provided an extended warranty. The technician assisted me with finding the information on it.
Consumer from Bethesda, MD
Dec 02, 2023
Immediate service and help

...and 36 more consumer comments for Apple Store