Insulators Home Exteriors

15430-D Old Columbia Pike
Burtonsville, MD 20866301-476-8488
Checkbook's Top Rating (Checkbook's top rating)
for Quality NO

Price for Insulators Home Exteriors

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Consumer Ratings for Insulators Home Exteriors — 21 Ratings

Percent of customers who rated service "superior" for: | = average for all roofers
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Complaints for Insulators Home Exteriors

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Areas Served by Insulators Home Exteriors:

  • Howard Co.
  • Montgomery Co.
  • Prince George's Co.

Types of roofs company installs:

  • Asphalt shingle
  • Metal
  • Modified bitumen
  • Single-ply
  • Wood shingle/shake

Types of roofs company repairs:

  • Asphalt shingle
  • Modified bitumen
  • Single-ply
  • Wood shingle/shake

Consumer Comments for Insulators Home Exteriors

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Consumer from BETHESDA, MD
Apr 08, 2010
I recently had a new roof installed in September, to replace a 60 year old asbestos roof. (It looked old, but had never leaked.) The Insulator crew arrived in unmarked vans, got out and changed into different clothes. They got up on the roof wearing no protective masks or gloves and began flinging the shingles off the roof, onto shrubbery and my lawn. Dust was flying everywhere, shingles were breaking. I called the company frantically and was told that the crew did not have to wear protective gear, and that asbestos flying everywhere was not a problem. Five months later, I went up to the attic and there were signs of water damage around both skylights. Paint was chipping off the corners of the window. There was a huge line of what looked like water damage in another room of the attic, as well as the hallway. I had three appts with the company to come out to see the damage: the first time, Mr. Chase's wife was sick, but he didn't call me or have the office call, and I waited for hours. The second visit he was late. I had to call to set up the third appt. He didn't show up, and when I called, he got irritated that I wouldn't wait a few more hours. I would not recommend this firm; from the first day it did not seem like a professional job, and there is little trust that I have that I won't have future problems. The company has little desire to make things right.
Consumer from SILVER SPRING, MD
Sep 06, 2009
When they finally figured out my leak problem associated with their faulty siding job, they fixed it at no charge. Took several tries to get the right person out to my home.
Consumer from SILVER SPRING, MD
Jan 22, 2009
Requested a quote on repairs to some siding metal work. Original quote was reasonable, so signed the contract and made a deposit. But they called later to triple the quote saying the original estimate was incorrect. Some of their work to cover wood finish with siding over a decade ago was very good quality. Wouldn’t recommend them now.
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