Via Services

2124 Baldwin Ave
Crofton, MD 21114 410-451-4104
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Prices for Via Services

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Consumer Ratings for Via Services — 181 Ratings

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Complaints for Via Services

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Areas Served by Via Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NW
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Via Services

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Consumer from OLNEY, MD
May 21, 2025
Ordering parts for a refrigerator repair takes too long.
Consumer from WASHINGTON, DC
Mar 26, 2025
Via has been called to repair my clothes dryer several times. In January & February 2024 they replaced a thermal fuse 3 times. In February 2025 (within a year of the last service) once again the dryer did not work and they advised that once again the fuse needed replacement. Although it was within a year since the last repair, they once again charged me for a visit (about $190) but would not replace the fuse without my paying for that as well (roughly an additional $130), which I refused to do. It doesn't seem to have occurred to Via that a repeated, frequently reoccurring problem must indicate that there is a cause, i.e. it's not just a fuse malfunctioning. So in all I paid several hundred dollars for a problem with no assurance that it would not reoccur again shortly. I decided to just buy a new drier, and not of the brands that Via purports to repair.
Consumer from Alexandria, VA
Mar 12, 2025
From March 12, 2025: Didn't give us an updated arrival time for a refrigerator repair. Initially told us between 8 am - 4 pm. We were home and available at 8 am. They arrived early -- a little past 7 am. Called and texted the tech immediately upon discovering he/she had already come and gone. Tech's VM box was full and rec'd no responses to texts. Calls to office were unsatisfying. They wouldn't schedule us for a return visit until 12 days later. Don't use these guys. Not good w/ communication or customer service.

...and 37 more consumer comments for Via Services