Budget Blinds

Gaithersburg, MD 20879240-292-0353

Ratings

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Consumer Comments for Budget Blinds

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Consumer from BETHESDA, MD
Nov 20, 2011
Recommended
Consumer from ROCKVILLE, MD
Sep 14, 2011
Recommended
Consumer from BETHESDA, MD
Oct 03, 2007
Not Recommended
We had terrible experience and strongly discourage anyone from using them. When installer showed up, he told me that he did not know how to install vertical blind. He tried to put it up in our family room, but we couldn't open or close it. He said he will come back with someone who knows what to do, but never called us back nor never came back. Then blind fell (even over to our baby) many many times. I called them so many times to fix this but they didn't show up for more than one month. When they showed up, they made all kinds of excuses... He kept telling me at least he put it up. so what? we couldn't open nor close it and finally it fell so many times. From the beginning, why do they send an installer who doesn't even know how to install??

Their attitude is unacceptable/irresponsible. Their product is very bad quality. Staff installation skill is unacceptable. Even blind in the kitchen fell and hit my face when I was washing the dishes. One blind was installed so lose to the door knob, so we could not even turn the door knob.

When they delivered the item for the first time, the blinds were all crooked, so they had to re-order them, which took another month.

I cannot describe in words how disappointed, how angry we were with budget blind. I am not surprised many people had terrible experience with them.

Never use them. I think they must go out of business if they keep this level of service.

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