Certified Inc

13509 Paternal Gift Dr
Highland, MD 20777301-854-2764
Checkbook's Top Rating (Checkbook's top rating)
for Quality NO

Price for Certified Inc

Portion of price company usually lets customers pay at completion

Consumer Ratings for Certified Inc — 42 Ratings

Percent of customers who rated service "superior" for: | = average for all roofers
Register here and see full info on Certified Inc, FREE.
Doing service properly on first try what is this?
Starting and completing work promptly what is this?
Letting you know cost early what is this?
Neatness of work what is this?
Advice on service options and costs what is this?
Overall quality what is this?
Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Certified Inc

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
Number of complaints with BBB and (complaint rate) what is this?

Areas Served by Certified Inc:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of roofs company installs:

  • Asphalt shingle
  • Built-up roof
  • Cement tile
  • Clay tile
  • Metal
  • Metal sheet
  • Metal shingle
  • Modified bitumen
  • Single-ply
  • Slate shingle
  • Wood shingle/shake

Consumer Comments for Certified Inc

Register here and see full info on Certified Inc, FREE.
Consumer from Bethesda, MD
Apr 24, 2019
Professional. Roof looks excellent. Work was done neatly.
Consumer from Bethesda, MD
Jul 18, 2018
If you might be tempted to complain about the costs of an out of warranty service call, don't use this company. I suggested to them that the admittedly agreed upon price for some repairs was excessive given the less than half hour of shingles replacement effort. I asked for a price reduction. They refused. I later informed them by letter--enclosing a check for the full amount required-- that I would post on social media my dissatisfaction with what I considered their inflexibility and excessive charge. I then received a call from a Tom who opined that I was "immoral" for complaining. I suggested I had a right to an opinion. He eventually shouted that my warranty was 'null and void' and hung up on me. If you are not submissive, think twice about dealing with Certified.
Consumer from Columbia, MD
Jun 29, 2018
From the initial project meeting with us to the final installation by the crew this was as smooth and professional experience I have had with a Home Contractor in a long time.

The owner Tom, not a salesperson, made the initial site visit and went through the options and installation process in a very thorough way. He not only answered any questions I had but provided and explained samples of the all the products used in replacing the roof. I am one of those people who does their homework before reaching out for bids. I knew what roofing product I wanted and how it needed to be installed to insure it would live up to its rated weather resistance and longevity. So my questions were specific and I knew what the answers should be and Tom did not disappoint.

The quote I received was in the middle of the pack price-wise, but at the top of the list for thoroughness and clearly outlining what I was getting and any contingency costs for things like replacing rotted roof plywood sheets. My roof was 30 years old so I expected we would have to replace a number of sheets and I could easily calculate the costs based on the details of the contract.

Weather can play havoc with scheduling a roof replacement but Diana in the front office was a gem about promptly notifying me when any change was needed. and working with to identify the next soonest date that was convenient. In spite of a lot of wet weather during the period around my installation, the date was only moved a few days.

The installation crew was prompt, professional and the crew lead was very gracious in answering questions I had during the process and allowing me to inspect the old plywood sheets that had to be replaced. The team was very fastidious in making every effort to sweep the property for debris and nails, and cleaned up the few places where some of the old roofing material left dirt behind as it fell from the roof.

The final result is wonderful and the process was efficient and painless. I now have added peace of mind that my roof is up to the increasingly high winds we now experience during Spring and Summer storms. I can't recommend Certified highly enough for roof and skylight replacement, especially if you want the best install possible for Certified Roofing products.

...and 8 more consumer comments for Certified Inc