Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC

7800 Waterloo Rd
Jessup, MD 20794 410-799-8200
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Prices for Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC

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Consumer Ratings for Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC — 63 Ratings

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Complaints for Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC

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Areas Served by Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC:

  • Anne Arundel Co.
  • Howard Co.
  • Prince George's Co.

Consumer Comments for Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC

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Consumer from ASHTON, MD
Jul 19, 2026
I had a clogged line over the weekend, they were the only ones to answer my call. They sent out an inexperienced Tech long story short, they destroyed the PVC plumbing in my basement because they used wrong equipment. It was a huge mess. They swore that they would make it right, clean it up, fix drywall, as if it never happened. Next day they sent over a person to fix the plumbing destruction, and they put fans on the floor, and promised over and over, from several managers, that they would take care of everything. They even sent someone with a video snake, tried to get me to sign up to $15,000 worth of Work to “fix everything real good“. After a few days they came and got their fans, and disappeared. Never heard from them again, cost me $2000 on top of everything else for drywall work to repair their damage. I even reached out to corporate, never heard from anybody after weeks of trying. This business is a scam, they think they can do whatever they want because we don’t know the difference. And when things do go wrong, they accept almost no responsibility for their incompetence. Stay away from Roto Rooter everywhere! Corporate never returned my calls, or emails, beware! They will scam you out of thousands if you’re not paying attention!
Consumer from ROCKVILLE, MD
Jul 17, 2026
Plumber fixed a leaky toilet but left a big mess behind that I had to clean up. She also used my towels to wipe the bathroom floor and I found them in the trash can. Beyond that, the price was way too much! Will be looking for another plumbing company next time.
Consumer from WASHINGTON, DC
May 30, 2026
Charged $545 for simple 30 minute installation of a module for supplemental sump pump, No advance notice before doing the work of price which was their “flare rate.” AVOID THIS UTTERLY DISHONEST BUSINESS!!

...and 15 more consumer comments for Roto-Rooter Plumbing & Water Cleanup of Baltimore/DC