Best Buy

1200 Rockville Pike
Rockville, MD 20852 301-984-1479
Checkbook's Top Rating
Quality NO

Consumer Ratings for Best Buy — 117 Ratings

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Consumer Comments for Best Buy

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Consumer from Bethesda, MD
Apr 04, 2020
I bought a new Dell laptop here. It had the specs I wanted on RAM, SSD, and the processor. I must point out that the person with whom I spoke was a Microsoft rep who was in the store and patiently answered my questions for about an hour. He was not pushing Microsoft products. I also had my eye on another model and asked him about it, and the features it had were not things that mattered to me, so I was satisfied with my choice based on his answers to my questions. I did not set it up right away. When I went to do so, the screen did not work. I took it back to Best Buy. A member of the Geek Squad explained that the store's 15-day warranty had expired, but Dell had a 1-year warranty. They took care of it - I don't know if they fixed it for Dell, I think so - but they did it in about 2 weeks as promised. (It turned out that the screen had to be replaced.)
Consumer from Silver Spring, MD
Feb 09, 2019
I purchased a laptop and all in one copier. The salesman was helpful and was able to answer my questions. The ink for the copier is expensive and does not last long, although I usually print 20 pages per month. The ink cartridges have to be replaced about every 3 months.
Consumer from Potomac, MD
Sep 20, 2018
knowledgable staff

...and 15 more consumer comments for Best Buy