American Custom Contractors

15728 Crabbs Branch Way
Rockville, MD 20855301-417-1000
Checkbook's Top Rating (Checkbook's top rating)
for Quality NO

Price for American Custom Contractors

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Consumer Ratings for American Custom Contractors — 24 Ratings

Percent of customers who rated service "superior" for: | = average for all roofers
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Complaints for American Custom Contractors

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Areas Served by American Custom Contractors:

  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Montgomery Co.

Types of roofs company installs:

  • Asphalt shingle
  • Built-up roof
  • Clay tile
  • Metal
  • Metal sheet
  • Metal shingle
  • Slate shingle
  • Wood shingle/shake

Types of roofs company repairs:

  • Asphalt shingle
  • Built-up roof
  • Clay tile
  • Metal
  • Metal sheet
  • Metal shingle
  • Slate shingle
  • Urethane foam
  • Wood shingle/shake

Consumer Comments for American Custom Contractors

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Consumer from WASHINGTON, DC
Oct 16, 2017
TO relay the problems would take 100 pages. When they come for the estimate, they are professional and make all kinds of promises. Sign the contract-- a whole other company. Trust me -- just do not use them. Fortunately I took pictures of what they were doing when I told them it was not acceptable, and when I threatened to make them public and go to a lawyer, BBB, etc, they had to come back, rip off everything they had done and start over. After they started, there would be 2-3 day stretches where they never showed up, never called, and days they started an 2 PM. Horrible experience.
Consumer from POTOMAC, MD
Mar 31, 2017
I waited six weeks for the sales people to call me back to finish the project. They finally did as they weren't getting paid before the shutters were up.
Consumer from Reston, VA
Nov 21, 2011
ACC put a new roof on my house about 3 years ago. I remembered how great of a job they did, so I used them again, this time to replace the old siding on my house. Once again, they did a superb job. The crew was very professional and courteous. I have recommended them to neighbors who were equally happy.

...and 9 more consumer comments for American Custom Contractors

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