Rockville Interiors

5414 Randolph Rd
Rockville, MD 20852 877-957-7531

Ratings

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Consumer Ratings for Rockville Interiors — 18 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Rockville Interiors

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Consumer from N BETHESDA, MD
Sep 08, 2026
Not Recommended
I have two different orders of Hunter Douglas duette cordless shades from Rockville Interiors. The installations were done years ago and were fine, but service is a problem now. Hunter Douglas shades are warrantied for life but resellers are allowed to charge for shipping back to Hunter Douglas for repair. I have had that done in the past and the cost was $85-$90 each time which I thought was too much. But I had another one break two weeks ago and took it to them for repair. They told me it would be 3-4 weeks and shipping and handling would be be $235--ridiculous. I took it to another designer and they repaired it onsite for $95 in one week. In addition, staff are not very friendly and do not appear to be interested in customer satisfaction.
Consumer from BETHESDA, MD
Jun 21, 2026
Not Recommended
When quote accepted there was zero follow up. Unreliable.
Consumer from WASHINGTON, DC
Jan 05, 2025
Not Recommended
Staff is gruff and not open to guiding customers

...and 15 more consumer comments for Rockville Interiors