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Home Design Center

1625 W Old Liberty Rd
Sykesville, MD 21784 443-671-6373

Ratings

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Consumer Ratings for Home Design Center — 1 Ratings

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Consumer Comments for Home Design Center

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Consumer from Monrovia, MD
Apr 28, 2022
Not Recommended
I purchased my KraftMaid cabinets through this business. I had my contractor install them. I had a wonderful experience in getting the cabinets I wanted, until the very last when an outstanding issue, which the owner promised to help me resolve with the cabinet maker, was never addressed. (They delivered a drawer that was impossible to install). I called the owner, Melissa, a number of times (at least 3-4) and every time I was told that "she's on another call" and she'd call me right back--never did. Ghosted me. I couldn't understand it. I was always pleasant and collaborative. So I am very mixed about whether I'd recommend her, so I leaned toward not recommending. For months, Melissa was extremely helpful and pushed the supplier, KraftMaid, for satisfaction. But at some point, she just dropped off the face of the earth. (In the end, my contractor rebuilt the impossible drawer for me.) Personally, I'm not going to go with her when we redo our bathrooms precisely because of how she dropped my case.

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