Firestone Complete Auto Care

305 E Lancaster Ave
Wynnewood, PA 19096 610-726-1599
Checkbook's Top Rating
Quality NO
Price NO

Prices for Firestone Complete Auto Care

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Consumer Ratings for Firestone Complete Auto Care — 18 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Firestone Complete Auto Care

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Firestone Complete Auto Care

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Consumer from Havertown, PA
Aug 18, 2022
How bad can a tire repair appointment be? Bad enough that the surly, unfriendly person at the counter immediately made it clear that what I thought was an online appointment wasn't and that he had no intention of helping me with a tire repair and had no appointments for 3 days. I guess it was my fault that the online appointment system didn't send me an email saying I had or didn't have an appointment. Believe it or not, the person escalated his glee at not being able to help me. I said that I would go to my dealer, he sneered, then barked that no dealer would take me right away, especially on the 4th of July weekend. When in response to his question I gave him the dealer's name, he laughed, making it clear he thought that dealer would never take me on the same day without an appointment. I told him that this Firestone store had always been a hit and miss location in terms of friendliness and he said something under his breath (it didn't sound nice) and walked away. I then suggested what he could do and then he walked away and yelled at me across the parking lot as I was going to my car. I could not discern his words, but I doubt he was wishing me something nice. Afterwards, I went down the street to the dealer, which welcomed me with open arms, by name, and fixed the tire without an appointment. They thanked me multiple times too. I also called Firestone's 800 number the same day and spoke with a very cordial person, who assured me that I would receive a return call within 2 or 3 business days from a regional person. To date, no calls, nothing.
Consumer from Narberth, PA
Jul 20, 2017
Oil changes, state inspection, new battery and new tires over the past year. Easy to book service on-line. Work is done on time and for the price quote. Location is convenient and they have hours that work for me.
Consumer from Ardmore, PA
Jan 25, 2016
Arrived on time for 10:30 am appointment; when I made the appointment, informed the service writer that I would have be waiting while the car was serviced. Upon arrival, told by counterperson that they would not be able to get to car before noon. When I commented that we had a 10:30 appointment, that person coldly replied that "a lot of other people had appointments, too", so I turned around and walked out. Went up the street to United Tire of Lower Merion; they took the car right away and performed the work expertly. Very pleasant to deal with.