Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Whether it’s an SUV for you, or a compact car for the teenage driver in the house, you want any new vehicle you buy to be as safe as possible. You now have more choices than ever.
While there are no significant tax law changes to worry about this time around, there are some issues related to the pandemic that could trip you up—or save you money. We consulted with several tax professionals to answer some of the most common questions for filing 2020 returns.
Corporate America raced to publicly embrace the social justice movement during this summer's Black Lives Matter protests. But are they? Is anyone keeping score? The Black Dollar Index (BDI) aims to hold these companies accountable for their promises.
Life happens. Maybe it’s an unexpected medical bill, car repair, or home appliance that needs replacing. We all need to build an emergency fund, but many people don’t have this financial safety net.
Ready to file your tax return? The IRS isn’t ready for it and has delayed the start of the tax filing season until February 12. The agency says it needs more time to reprogram and test its computers based on the COVID Relief Act, which wasn’t signed into law until December 27.
If you believe the ads—and you should not—“credit repair” companies can quickly and dramatically boost your credit scores by removing negative items. Many of these promises are bogus.
The delivery fiasco created by an explosion of online orders during the holiday season continues for some consumers, with many packages still out there, somewhere. Tracking information is often useless. Here are some strategies for getting a refund or replacement.
More than two-thirds of all the Economic Impact Payments have now been sent out electronically, according to the U.S. Treasury Department. That’s significantly faster than delivery of the first stimulus checks last April. Even so, that leaves millions of Americans still waiting for federal relief.
If you get a call from someone claiming to be a debt collector, it’s not always easy to tell if the caller is a real debt collector or a scammer. That’s why it’s important to go slowly and know your rights.
The number of people saddled with excessive debt is growing. Help is available in the form of debt management, debt settlement, consolidation loans, and bankruptcy attorneys. Some are good choices; others could make your financial situation worse.
Phishing is one of the most popular techniques used by cyber criminals because it’s simple and effective. The typical phishing attack involves creating an email that appears to be from a reputable company or organization and encourages potential victims to click on a link.
At a time when American consumers need more protection than ever from predatory loans, the Consumer Financial Protection Bureau (CFPB) has issued a final rule on payday loans that rolls back important protections.
Contact tracing is one of the critical tools state and local health departments are using to help stop the spread of the coronavirus. Unfortunately, it’s also given criminals a new way to scam people.
Nearly 4 million people are being sent their Economic Impact Payment by prepaid debit card, instead of a check, in a plain envelope. Many recipients are throwing theirs away (assuming It's junk mail) or destroying them (afraid it's a scam).
Driving patterns have changed dramatically because of the coronavirus outbreak. While you’re staying safe at home, your car sits for long stretches of time, and that can cause some mechanical problems.
Millions of Americans who filed their tax returns via tax preparation services haven’t received their stimulus payments yet.
Pet adoptions have skyrocketed during the pandemic, as people stuck at home decided it was a good time to add a furry family member. Scammers are trolling the internet looking for people who will pay hundreds of dollars to buy a pet that doesn’t exist.
We all make mistakes, but overdrawing your checking account is going to cost you more than ever before. The average overdraft fee hit a record high this year, increasing to $33.47.
The Federal Trade Commission, the government’s fraud fighting agency, received 3.2 million consumer complaints last year, dealing with everything from identity theft to online shopping problems.
Starting on December 1, a new 0.5 percent “adverse market fee” will be added to many mortgage refinance loans backed by Fannie Mae and Freddie Mac.