Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Starting on December 1, a new 0.5 percent “adverse market fee” will be added to many mortgage refinance loans backed by Fannie Mae and Freddie Mac.
During a move, you’re trusting a company to get your possessions from here to there on time, without damage, and at the agreed upon price. All too often that doesn’t happen, especially for long-distance interstate relocations.
The Skin Cancer Foundation says a good sunscreen, used properly, can dramatically lower your risk of skin cancer––reducing the risk of developing melanoma by 50 percent.
People are buying cars again. To regain lost business, car manufacturers and dealers are promoting steep discounts and special financing.
During the coronavirus pandemic, patient advocates can offer vital assistance to the families of those who are hospitalized or locked down in senior communities.
An airline must give you a refund if it cancels your flight. Many carriers finally are granting more flexibility for flyers who wish to change their travel plans due to the coronavirus crisis.
To encourage automakers to improve inferior headlights, in 2016 the Insurance Institute for Highway Safety began rating vehicles for this important safety issue. Here are the 2021 models that scored best.
Dealing with returns during a pandemic can be a challenge. A few prominent national retailers are trying to make the process easier.
5G is breakthrough technology, but right now, in most parts of the country, it hasn’t yet arrived—and it won’t for several years. That hasn't stopped wireless companies from spending heavily on ads urging their customers to buy new smartphones.
Chances are you have online accounts that you haven’t used for years. These old and abandoned accounts can be a major security risk.
Scammers are capitalizing on record e-commerce orders with a fresh wave of email and text message phishing attacks that look like they're from legitimate retailers and package delivery services.
If you do the grocery shopping in your family, you’ve probably noticed that the grocery bills keep going up. Blame the pandemic for pushing up the prices of many staples. Here are some simple tips to help lower your food bills.
Stimulus payments, expanded unemployment benefits, government loans, and payment accommodations from lenders have helped keep many families and businesses afloat so far. But as these programs end, millions will find their budgets stretched to the breaking point.
Ready to pounce on a deal on new wheels? Don’t let hype about current deals bait you into spending too much. Our strategy of collecting competitive bids will save you $1,000 or more compared to other buying approaches.
Every wireless company claims to be the best, but consumer surveys tell a different story—some carriers are clearly doing a better job of delivering network quality, customer service, and value.
What happens when your gym is forced to close because of a pandemic? Should you get a refund for the time you were locked out? And what can you do if the company wants to keep your money and credit your membership account, instead of processing a refund?...
Subscription-based digital services are the ultimate in convenience, but their fees can add up to hundreds of dollars in wasted money if you don't cancel unused or unwanted ones.
The pandemic has been a financial boon for the auto insurance industry. Since the outbreak, Americans have been driving less—resulting in fewer wrecks, fewer claims, and bigger profits. Few companies are sharing their windfalls with loyal customers.
Some people find using debit cards, rather than credit cards, help them stick to their budgets and avoid going into debt. But credit cards offer stronger consumer protections.
The holiday shopping season is underway and for people without savings or credit, or who have credit cards maxed out because of the pandemic, layaway or buy now, pay later plans may be the only way to buy everything on their gift-giving lists.