Selecting a Funeral Home
Last updated November 2026
In addition to deciding on services and merchandise, you need to choose a funeral home. We have gathered some data to help you.
Ratings from Clients
Our Ratings Tables report on funeral homes that received 10 or more ratings on our surveys of consumers. We primarily surveyed Consumers’ Checkbook subscribers, but also invited other randomly selected consumers to provide ratings. We asked them to rate companies they had used as “inferior,” “adequate,” or “superior” on various aspects of service; the Ratings Tables report the percent of customers who rated each funeral home “superior” on each question.
In general, most of the ratings we receive for funeral homes are favorable, but a few firms received “superior” overall ratings from fewer than 60 percent of their surveyed customers. Click here for more information on our survey and other research methods.
Prices
Our undercover shoppers called the funeral homes listed on our Ratings Tables and asked for prices for three services:
- Direct cremation: Includes basic fee, least expensive cremation container/casket, and crematory cost.
- Immediate burial: Includes home’s basic fee, least expensive casket, and least expensive grave liner.
- Traditional funeral: Includes the minimum services of the funeral director and staff; transfer of deceased from place of death to funeral home; embalming, cosmetology, dressing, and casketing; least expensive oak or oak veneer casket; least expensive grave liner; one two-hour visitation session at funeral home the day before the service; supervision by staff of funeral service at a church; hearse; and supervision of a committal/graveside service.
As our Ratings Tables indicate, the price range for each type of service was very large. The price of direct cremation ranged from $1,200 to $5,560, with an average of $3,277. For our sample traditional funeral, the price ranged from $9,105 to $15,563—a $6,458 difference—with an average of $13,000.
Other Considerations
In addition to customer ratings and prices, consider a home’s location, tastefulness, and willingness to accommodate your wishes.