Walmart

5885 Kingstowne Blvd
Alexandria, VA 22315 703-924-8807

Ratings

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Consumer Ratings for Walmart — 14 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Walmart

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Consumer from SPRINGFIELD, VA
Jul 31, 2026
Not Recommended
Walmart does not stand behind the guarantees on its tires website. They claim they are not responsible for them because they are posted by their 'sellers'. I don't know how one is supposed to tell what Walmart is offering with regard to tires and what is being offered by its tire manufacturers. But I know it's Walmart's website. Walmart refused to honor a road hazard warranty because it claimed that the warranty was the responsibility of the tire manufacturer. The tire manufacturer doesn't accept direct claims and refers the purchaser back to Walmart. I had to write to the CEO to get any traction, and, after many hours spent back and forth, Walmart gave me a gift card for the cost of replacing the tire. But using a store's website that has offers that the store then denies responsibility for is simply not acceptable. Walmart should either delete such offers or clearly identify what it will honor and what it won't I won't be purchasing tires from Walmart in the future.
Consumer from Alexandria, VA
May 20, 2024
Recommended
Consumer from Lorton, VA
Feb 07, 2024
Recommended

...and 11 more consumer comments for Walmart