Hardwood Artisans

2800 S Randolph St
Arlington, VA 22206703-379-7299
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Hardwood Artisans — 28 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Hardwood Artisans

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
Varies

Consumer Comments for Hardwood Artisans

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Consumer from Springfield, VA
Sep 11, 2018
They create and make every piece of furniture as a work of art to meet every customer's needs and desires, and, best of all, every piece is made to last lifetime after lifetime! They are beyond belief!
Consumer from Washington, DC
Sep 06, 2018
I had admired their furniture for some time. When I decided to upgrade my study, I got them to help me install a murphy bed. When I wanted to replace my living room sofa and side chairs, I went to them as as well. Each time, they sent a representative who aided me in making my several selections.
Consumer from Alexandria, VA
Mar 16, 2018
Super slow to respond to customer requests. I was working with a sales person on customizing a piece of furniture and 6 weeks later I still didn't have a quote on the price. Ended up buying furniture elsewhere because of poor service

...and 7 more consumer comments for Hardwood Artisans

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