Costco

1200 S Fern St
Arlington, VA 22202 703-413-3240
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Consumer Ratings for Costco — 172 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Costco

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Consumer from WASHINGTON, DC
Apr 26, 2026
The low price for state of the art hearing aids makes up for the down side of buying them from a big box store at which it is difficult to make an appointment. Try-out and return/exchange policies are excellent. I am told that they will be adding new technicians and space but I'm not holding my breath. The one graduate audiologist who had worked here when I first was fitted had been retired for some years now.
Consumer from ARLINGTON, VA
Aug 13, 2025
The staff is very experienced and patient.
Consumer from WASHINGTON, DC
Mar 07, 2025
Thomas is excellent, thorough in explaining options, pricing, and attention to detail. The only problem I encountered was long wait times for scheduled appointments and limited appointment options.

...and 24 more consumer comments for Costco